Terms & Conditions

Effective Date: 01.04.2025

 

Welcome to AutisticVA! By using this website and engaging with our virtual assistant services, you agree to the following Terms & Conditions. Please read them carefully.

 

1. Services Provided

AutisticVA provides remote administrative support, including but not limited to:

  • Inbox Management

  • Digital File Management

  • Online Research

  • Data Entry & Spreadsheets

  • Proofreading

  • Calendar Management

  • Travel Planning

All services are delivered remotely and on a retainer basis. AutisticVA reserves the right to refuse service at its discretion.

 

2. Payment Terms

  • Services are available in hourly packages. Pricing details are available upon request.

  • Payments must be made upfront before any work begins.

  • Any unused hours within a package are non-refundable.

  • Additional work beyond the purchased package will be charged separately at the standard hourly rate.

  • Payments are accepted via Wise or bank transfer.

  • For package renewals, payment must be received before the new period begins. If payment is not received within 3 days of the renewal invoice, services will be paused until payment is made.

 

3. No-Rush Clause

  • AutisticVA does not work under urgent, high-pressure deadlines.

  • Reasonable turnaround times will be discussed before tasks commence.

  • AutisticVA reserves the right to decline tasks that do not allow for proper execution.

 

4. Confidentiality & Data Protection

  • All client information is kept strictly confidential and handled in compliance with the General Data Protection Regulation (GDPR).

  • Any shared personal or business data will be used solely for the purpose of delivering the agreed services.

  • Sensitive data will be processed securely using encryption and other protective measures.

  • AutisticVA will not disclose, share, or sell any client data to third parties unless legally required.

  • Upon request, client data will be securely deleted after service completion, except where retention is legally required.

 

5. Limitation of Liability

  • While AutisticVA strives for accuracy and efficiency, errors may occur.

  • Clients are responsible for reviewing work and providing timely feedback.

  • AutisticVA is not liable for any losses, damages, or missed deadlines due to incomplete information or client delays.

  • AutisticVA is not responsible for legal, financial, or business decisions made based on delivered work.

  • Verbal or emotional abuse will not be tolerated and may result in service refusal.

 

6. Force Majeure

Neither party shall be held liable for failure to fulfill obligations due to circumstances beyond their reasonable control, including but not limited to natural disasters, war, government actions, or internet outages.

 

7. Governing Law & Dispute Resolution

  • These Terms & Conditions shall be governed by and construed in accordance with the laws of Ireland.

  • In the event of a dispute, both parties agree to attempt mediation before taking legal action.

  • If legal action is necessary, it shall be brought before the courts of Ireland.

 

By using this website or engaging in AutisticVA services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

For any questions, please contact AutisticVA.